question answer Name
How can I put the login page on my own website?The easiest way to place the login page for your room on any website is to use an IFRAME tag. This HTML tag is intended to place one web page within another web page and is supported by all modern browsers. In the example below, substitute the actual login page for your room: iframe style="width:550px;height:300px;" src="http://tcconference.com/login.asp?r=12345678"> ; Jim Rubymore
What is the minimum requirements to host or attend fully interactive meetings using tcConference? System Requirements: Linux Java Runtime 1.4.2 or later with Java Web Start 128 MB Ram FireFox web browser JavaScript and cookies enabled in the browser 33K or faster Internet connection (broadband recommended) Full duplex sound card, microphone and speakers System Requirements: Mac OS Mac OS 10.3 or later 256 MB Ram (512 MB recommended) Safari or FireFox Browser JavaScript and cookies enabled in the browser 33K or faster Internet connection (broadband recommended) Full duplex audio device, microphone and speakers System requirements: Windows Windows 95, 98, Me, NT, 2000, XP or 2003 Intel Pentium, 166 MHz 64MB RAM (256 MB Recommended) Internet Explorer 6, Netscape 7 or FireFox JavaScript and cookies enabled in the browser 33K or faster Internet connection (broadband recommended) Full duplex audio device, microphone and speakers Jim Rubymore
What embedded web browser is used by tcConference?The embedded web browser depends on the platform in question: Windows: Internet Explorer Mac OS X: Safari Linux: MozillaJim Rubymore
What is a JNLP file and why are they on my desktop?JNLP is a helper file used by Java Web Start, the Java application launcher. When you log into a room using the Java version of tcConference (on Mac and Linux) this helper file is downloaded by your browser. The JNLP files are saved according to your browser configuration for where it places downloads. By default, on Mac OS X, files are saved to the desktop. You may modify your browser configuration to place these files anywhere that you like. Once login has been completed, the file launch.jnlp may be deleted from your computer.Jim Rubymore
Where is the Installation Program?Installation is either fully or semi-automated, depending on the platform used to access tcConference Web Conferencing Solutions. Windows users running Internet Explorer with ActiveX enabled will be prompted to allow installation of the "Web Conference Plugin published by tcConference". On Windows XP SP2 and later, it may be necessary to click "Install ActiveX Control" on the Internet Explorer Info Bar at the top of the browser window. Windows users running FireFox or other browsers will be promted to download the installation program when first clicking Login on the login page. Following download, execute the installation program, then log in normally. For manual installation, or linking to the installer from your own website, download and run the latest windows client installation program: tcConferenceSetup.exe http://server.tcconference.com/v4/tcConferencesetup.exe On supported Mac platforms (OS 10.3 and later) installation is automatic through the Java Web Start mechanism. Java Web Start comes pre-installed on the Mac, and it downloads the tcConference program files when you attempt to log into the server. On Linux platforms where Java Web Start and JRE 1.4.2 or later have been installed, installation of tcConference works the same as on the Mac, described above.Jim Rubymore
How do I configure a firewall to use a conference room?If you are using Zone Alarm, Norton, McCaffee, or any other personal firewall, you need to allow the "tc4.exe" to access the Internet when prompted. Upon entering a room, the firewall should pop up a warning that "TC4.exe" is trying to access the Internet and give you options. You need to select to allow this application to access the Internet and "Remember this", or "Don't ask me again" selected. Do NOT choose "allow once", as this will not work. If you are behind a corporate firewall in a company, you should not need to change any settings, however, some very tight corporate firewalls may not allow you to use our software to access the Internet. Please have the corporate IT department contact support@talkingcommunities.com by email or phone 810-895-9558 and we can see if they can allow access to our servers.Jim Rubymore
What kind of Internet connection do I need to use the client?You can use the client on most dial-up internet connections of 28.8K or faster.Jim Rubymore
Where can I learn more about the client?You can view tcConference, Virtual Server, Room Administration documentation at http://documents.talkingcommunities.comJim Rubymore
What is a locator?A locator is a web page that will show you information about who is on your virtual server or in your room. Jim Rubymore
How do I use the locator with my room or virtual server?Using the v4 Locator script: You must have a tcConference room or Virtual Server to use this locator script. The locator is updated once every minute, so users that enter or leave a room may not show up in the locator frame for up to one minute. Virtual Server Locator: 1. Identify your Virtual Server ID. This is the number/letter combination that appears at the top of the screen when you log into your admin panel 2. Create a template. The template can contain any HTML code, but should not contain an apostrophe anywhere ( ' ). For examples of templates, see: http://www.talkingcommunities.com/locator/test.htm and http://www.talkingcommunities.com/locator/test2.htm The templates can contain the following variables, but do not HAVE to contain them if you do not want to display them 1. %room% (will display the title of the room as a link to enter the room 2. %users% (will display a list of the users currently in the room 3. %number% (will display the total number of participants currently in the room 4. %server% (will display the total number of participants on the entire virtual server 3. Upload the HTML template to any location accessible by Internet 4. Use the following code to display the locator on your website. Replace "ServerID" with your ID that you noted in #1 above. Replace "http://mylocationtotemplate.com/template.htm" with the complete URL to your template that you uploaded in number 2 above. 5. To remove a room from the locator results, place a "tilde" ( ~ ) at the beginning of the title of the room and it will be skipped when displaying the active rooms of the virtual server. Log into your admin panel of the room and click on settings to change the title of that room. RUsing the v4 Locator script: You must have a tcConference room or Virtual Server to use this locator script. The locator is updated once every minute, so users that enter or leave a room may not show up in the locator frame for up to one minute. Virtual Server Locator: 1. Identify your Virtual Server ID. This is the number/letter combination that appears at the top of the screen when you log into your admin panel 2. Create a template. The template can contain any HTML code, but should not contain an apostrophe anywhere ( ' ). For examples of templates, see: http://www.talkingcommunities.com/locator/test.htm and http://www.talkingcommunities.com/locator/test2.htm The templates can contain the following variables, but do not HAVE to contain them if you do not want to display them 1. %room% (will display the title of the room as a link to enter the room 2. %users% (will display a list of the users currently in the room 3. %number% (will display the total number of participants currently in the room 4. %server% (will display the total number of participants on the entire virtual server 3. Upload the HTML template to any location accessible by Internet 4. Use the following code to display the locator on your website. Replace "ServerID" with your ID that you noted in #1 above. Replace "http://mylocationtotemplate.com/template.htm" with the complete URL to your template that you uploaded in number 2 above. 5. To remove a room from the locator results, place a "tilde" ( ~ ) at the beginning of the title of the room and it will be skipped when displaying the active rooms of the virtual server. Log into your admin panel of the room and click on settings to change the title of that room. Room Locator 1. Identify your Room ID. This is the number/letter combination that appears at the top of the screen when you log into your admin panel 2. Create a template. The template can contain any HTML code, but should not contain an apostrophe anywhere ( ' ). For examples of templates, see: http://www.talkingcommunities.com/locator/test.htm and http://www.talkingcommunities.com/locator/test2.htm The templates can contain the following variables, but do not HAVE to contain them if you do not want to display them 1. %room% (will display the title of the room as a link to enter the room 2. %users% (will display a list of the users currently in the room 3. %number% (will display the total number of participants currently in the room 3. Upload the HTML template to any location accessible by Internet 4. Use the following code to display the locator on your website. Replace "RoomID" with your ID that you noted in #1 above. Replace "http://mylocationtotemplate.com/template.htm" with the complete URL to your template that you uploaded in number 2 above. 5. To never allow a room locator to be displayed, place a "tilde" ( ~ ) at the beginning of the title of the room and it will be skipped when displaying the active rooms of the virtual server. Log into your admin panel of the room and click on settings to change the title of tyhe room. Jim Rubymore
Do you have a list of hot keys I can use in the client?Sure: Windows tcConference client: File Menu ALT+R record presentation ALT+P pause recording ALT+D disable control key ALT+L lock talk key Play Sound Effects ALT+SHIFT+1 Always ALT+SHIFT+2 When I am not speaking ALT+SHIFT+3 Never ALT+C Clear Text chat display ALT+Z Save text chat to file ALT+N Next unread conversation ALT+SHIFT+1 Timestamp chat entries ALT+SHIFT+U Show URL in text chat ALT+SHIFT+E Show enter and leave messages ALT+SHIFT+F Select chat font ALT+SHIFT+R Launch Windows recording volume control Alt+SHIFT+M Launch Windows master volume control ALT+SHIFT+S Launch Windows sound scheme editor Browser Commands SHIFT+F5 home ALT+Q stop F5 refresh ALT+RIGHT next ALT+LEFT back ALT+G send page to selected user ALT+O accept web pages from moderators Window Menu ALT+E conversations ALTY chat display ALT+S chat send ALT+T chat typing ALT+U user display ALT+J recording volume ALT+K playback volume ALT+A browser address ALT+F5 browser ALT+0 main conversation ALT+1 first private conversation ALT+2 second private conversation ALT+3 third private conversation etc. Moderator Commands F2 send current web page F3 synchronize browsing F4 lock room ALT+SHIFT++P upload power point presentation F6 clear from queue (current speaker) ALT+F6 clear from queue (selected user) SHIFT+F6 clear from queue (all users) F7 disconnect (current speaker) ALT+F7 disconnect (selected user) SHIFT+F7 disconnect (all users) F8 mute text (current speaker) ALT+F8 mute text (selected user) SHIFT+F8 mute text (all users) F9 mute audio (current speaker) ALT+F9 mute audio(selected user) SHIFT+F9 mute audio(all users) ALT+UP raze volume (current speaker) ALT+DOWN lower volume (current speaker) Help Menu F1 online help ALT+F1 about Jim Rubymore
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