Was (Were) the tech (s) professional?
Was (Were) the tech(s) knowledgeable?
Was (were) the tech(s) in uniform?
Is your SERVICES WORKING TO YOUR SATISFACTION?
Are you happy with the service and how your installation went?
Was the WELCOME KIT given?
CUSTOMER NEED FURTHER ASSISTENCE?
SCHEDULLE APPOINT WITH CUSTOMER?
APPOINTMENT SETUP FOR WHEN?
GO BACK SAME DAY
|COMENTS: ||TODAY DATE|
|8946||9784665158||2008-12-04||doesn't speak english||2008-12-04|
|8961||9783432706||2008-12-04||ph out of order||2008-12-04|
|8934||9784552914||2008-12-04||doesn't speak english||2008-12-04|
|8934||978-677-7023||2008-12-04||tech notified to call sub ||2008-12-04|
|8925||978-263-3623||2008-12-04||Very happy with install and the service recieved from the installer||2008-12-04|
|8931||978-369-1340||2008-12-04||all is well very nice gentleman||2008-12-04|
|8931||978-686-1637||2008-12-10||a little confused about turning off closed caption on thier remote will call if unable to figure out with instructions given||2008-12-10|
|8949||978-400-5133||2008-12-10||Eugenio// ph number not in service||2008-12-10|
|8929||9783681469||2008-12-10||John// no answer no machine ||2008-12-10|
|8939||978-761-2455||2008-12-10||Modesto/// friend of sub answered needs to tell sub to set up voice mail will call back if having issues.||2008-12-10|
|8958||603-505-5084||2008-12-10||Gloria/// no answer answering machine no message left||2008-12-10|
|8970||978-562-3995||2008-12-10||Bob///happy with install little baffled as to why he needs a box for the big change explained to him why.||2008-12-10|
|8978||5084512633||2008-12-10||Donald// right into voice mail no message left||2008-12-10|
|9020||9783437544||2008-12-10||Patricia//all set install went well. tech explained each step and how to use her service ||2008-12-10|
|9021||774-249-3800||2008-12-10||Linda//voice mail no message left||2008-12-10|
|9025||802-299-7895||2008-12-10||Ariel//very happy with install having issues with sik kit passed to dispatch for advice will direct to comcast||2008-12-10|
|8942||978-349-8191||2008-12-10||Laura// phone not able to recieve calls at this time||2008-12-10|
|9021||978-298-5542||2008-12-10||Roger//all is well||2008-12-10|
|8923||978-764-5427||2008-12-10||Edith//wrong phone #||2008-12-10|
|8923||6789788292||2008-12-11||Tech only dropped of modem for sub he wanted to install himself ||2008-12-11|
|8931||978-459-4253||2008-12-11||answering machine no message left||2008-12-11|
|8934||781-395-0898||2008-12-11||number has been disconnected||2008-12-11|
|8937||978-710-5875||2008-12-11||voice mail no message left||2008-12-11|
|8941||978-258-6074||2008-12-11||phone was being turned back on had welcome kit from original install||2008-12-11|
|8946||978-562-5554||2008-12-11||babysitter answer was there for install however tech did chat with sub over phone with instruction on how to use services sitter not sure if welcome kit was left behind she also recieved a call shortly after tech left from comcast doing same survey.||2008-12-11|